Your Privacy Matters Here

We take privacy seriously because trust matters.
This policy explains how personal data is collected, used, stored, and protected when you interact with Pearl Lemon Events, whether through our website, enquiries, or direct communication.

If anything here feels unclear, the intent is transparency, not obscurity.

Who We Are

Pearl Lemon Events is a UK-based creative events agency.
We design and deliver live experiences for brands, businesses, and teams in the UK and internationally.

For the purposes of UK data protection law, we act as the data controller for personal data processed through this website and related communications.

The Personal Data We Collect

We only collect data that is relevant and necessary. This may include:

• Name
• Email address
• Phone number
• Company or organisation name
• Information you provide through enquiry forms or emails
• Technical data such as IP address, browser type, and device information
• Website usage data through cookies and analytics tools

We do not intentionally collect sensitive personal data unless it is explicitly provided by you for a clear reason.

How We Use Your Information

We use your personal data to:

• Respond to enquiries and communications
• Discuss potential projects or services
• Provide information you’ve requested
• Improve website performance and user experience
• Meet legal or regulatory obligations

We do not sell your data.
We do not trade your data.
We do not use your data for unrelated purposes.

Legal Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following lawful grounds:

• Consent – when you submit information through our website
• Legitimate interest – to respond to enquiries and operate our business
• Contractual necessity – where discussions move toward delivery of services
• Legal obligation – where required by law

How Long We Keep Your Data

We retain personal data only for as long as necessary:

• To respond to enquiries
• To maintain business records
• To comply with legal or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

Who We Share Data With

We may share limited data with trusted third parties only where necessary, such as:

• Website hosting providers
• Analytics and performance tools
• Professional advisors (legal, accounting, or compliance)

All third parties are required to handle data securely and in accordance with UK data protection law.

Cookies and Tracking

Our website uses cookies to improve functionality and understand usage.

Cookies may collect:

• Anonymous usage statistics
• Pages visited and time spent
• Device and browser information

You can control or disable cookies through your browser settings. Disabling cookies may affect how the site functions.

How We Protect Your Data

We use appropriate technical and organisational measures to protect personal data, including:

• Secure servers and hosting environments
• Access controls and internal data handling procedures
• Limited access to personal information

While no system can be guaranteed 100% secure, we take reasonable steps to safeguard all data we process.

Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability where applicable
• Withdraw consent at any time

To exercise any of these rights, you can contact us using the details below.

Contact Details

If you have questions about this policy or how your data is handled, you can contact us at:

Email: privacy@pearllemonevents.co.uk
Website: pearllemonevents.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Policy Updates

This Privacy Policy may be updated from time to time to reflect legal, regulatory, or operational changes.

The most recent version will always be available on this page.